What is switching?
Switching your energy supplier means changing your provider for gas and electricity to secure better rates or improved service.
How the process works
You compare your current bill against other suppliers, choose a new tariff, and the new supplier handles the transfer.
The switch timeframe
Switching typically takes about 5 working days under the Energy Switch Guarantee, ensuring minimal disruption.
Types of switches
Dual fuel
Switching both gas and electricity to one provider, often leading to combined billing discounts.
Single fuel
Switching just gas or electricity independently.
Is it worth switching?
Switching is suitable if you want to:
- 1
Save money
Find a lower rate than your current SVT.
- 2
Better service
Choose a supplier with better customer reviews or technology.
Can I switch?
You can switch if you are the account holder.
Direct account control: You must be responsible for the energy bills.
No heavy debt: Some suppliers won't switch you if you have significant debt, but the 'Debt Assignment Protocol' helps.
How to compare suppliers
Follow these steps to make an informed choice:
- 1
Compare annual costs
Use a comparison tool to see the estimated annual cost based on your actual usage.
- 2
Check for exit fees
Ensure you know if your current contract has exit fees.
- 3
Look at ratings
Check customer service ratings on independent platforms.
Pros and Cons of switching
Pros
- Lower monthly bills
- Better customer experience
- Support renewable energy providers
Cons
- Can be time consuming to compare
- Some tariffs have exit fees
- Smart meter compatibility issues can occur
Why switch?
The energy market is highly competitive and failing to review your tariff frequently means paying more than necessary.
Potential risks
Engaging with switching energy suppliers requires care to ensure you don't overpay or miss critical protections.
For energy, failing to switch or manage your smart meter can lead to higher costs. For finance, errors on your report can lead to loan rejections.
Always use verified, independent sources like Ofgem or regulated financial services to compare options.
Alternatives
Beyond switching, consider:
Improving energy efficiency
Reduce your total usage, which is often more effective than finding a slightly lower rate.
FAQs
About this guide
Written and reviewed by the Grow Your Business team, and kept up to date as rates, rules and provider terms change.
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