Identifying your supplier
If you've recently moved in or just don't know who provides your energy, there are simple ways to find out.
How to find out
You can check your latest bill, or if you don't have one, use the online 'Find My Supplier' service for gas or contact your local electricity network operator.
Using MPAN/MPRN
Your MPAN (electricity) and MPRN (gas) numbers are unique identifiers for your supply points.
Supply types
Electricity (MPAN)
Your Meter Point Administration Number is a 13-digit code found on your bill.
Gas (MPRN)
Your Meter Point Reference Number is a 6-10 digit code found on your gas meter or bill.
When to check
Use these services when:
- 1
New home
You've just moved into a property and haven't received a bill.
- 2
Forgotten provider
You haven't checked or changed supplier in a long time.
Who can use these services?
Any householder can search these national databases for free.
National database: Open to any UK resident looking for their current supplier information.
How to compare supplier information
Follow these steps to make an informed choice:
- 1
Check for bills first
Bills are always the easiest way to identify your provider.
- 2
Use the official portal
Always use the government-approved 'Find My Supplier' service.
Pros and Cons
Pros
- Free to use
- Available 24/7
- Provides definitive information
Cons
- Requires some address details
- Not always instant for electricity
- Does not give tariff details directly
Why it matters
Knowing your supplier is essential for setting up payments, resolving billing issues, and making future switches.
Potential risks
Engaging with identifying your energy provider requires care to ensure you don't overpay or miss critical protections.
For energy, failing to switch or manage your smart meter can lead to higher costs. For finance, errors on your report can lead to loan rejections.
Always use verified, independent sources like Ofgem or regulated financial services to compare options.
Other options
If online tools fail:
Call the previous owner
If you have their contact details, they might know.
FAQs
About this guide
Written and reviewed by the Grow Your Business team, and kept up to date as rates, rules and provider terms change.
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